Terms of Engagement for Rees Clayton Immigration

Effective Date: December 2024

These Terms of Engagement (“Terms”) govern the provision of immigration services by Rees Clayton Immigration, an authorised trading style of Rees Clayton Solicitors (“we”, “our”, “us”). By engaging our services, you (“you”, “your”) agree to be bound by these Terms.

1. Our Services

Rees Clayton Immigration offers UK immigration services, including:

• Visa applications (work, family, student, etc.)
• Immigration appeals
• British citizenship applications
• Immigration compliance and legal advice
• Assistance with all UK immigration procedures

2. Your Obligations

By engaging our services, you agree to:

• Provide accurate, complete, and truthful information at all times.
• Keep us informed of any changes to your personal circumstances that may affect your immigration status or application.
• Provide all necessary documents and information requested to facilitate the processing of your application.
• Acknowledge that it is your responsibility to comply with UK immigration law and that failure to do so may affect your immigration status.

3. Fees and Payment

• Fees: Our fees for immigration services are outlined in the individual service agreements provided to you. These may vary depending on the complexity and type of service you require.
• Payment Terms: Fees are payable in advance unless otherwise agreed. Payment can be made via the methods outlined on our website or as agreed upon in the service agreement.
• Refund Policy: Once services have been rendered or documentation has been submitted, fees are non-refundable unless otherwise agreed in writing.

4. Data Protection

We are committed to safeguarding your data by the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. For full details, please see our Privacy Policy.

5. Limitation of Liability

Rees Clayton Immigration is committed to providing professional immigration advice, but we do not guarantee the success of any immigration application or outcome. We are not liable for:

• Any delays or refusals made by the Home Office or other governmental authorities.
• Any consequences arising from incomplete or incorrect information provided by you.
• Any loss or damage arising from your failure to provide necessary documents or adhere to deadlines.

6. Third-Party Providers

In some instances, we may work with third-party providers, such as legal experts or translation services, to deliver certain services. While we will make reasonable efforts to ensure that these third parties act in your best interest, we do not accept responsibility for their services or advice.

7. Termination of Services

You or we may terminate the provision of services at any time. If you decide to terminate our services, you will be responsible for paying any fees for services rendered up to that point. If we terminate the services, we will notify you in writing, and we will refund any advance payments for services not rendered.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms of Engagement

We reserve the right to update or amend these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our services after such changes, you agree to the updated Terms.

10. Contact Us

If you have any questions about these Terms of Engagement or require further clarification regarding our services, please contact us:

• Email: info@reesclaytonimmigration.co.uk

We are committed to providing high-quality legal services and are here to assist you with any queries you may have.